Privacy Policy
Effective Date: June 13, 2026
Welcome to Snigdha Store (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (www.snigdha.store) and purchase our premium modest fashion and lifestyle products.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
To provide you with a seamless and premium shopping experience, we collect the following types of information:
- Personal Information: When you place an order, create an account, or contact us, we may collect your full name, email address, phone/WhatsApp number, shipping address, and billing address.
- Payment Information: We collect payment details necessary to process your orders. Please note that we do not store your credit/debit card numbers or mobile banking PINs on our servers. All transactions are securely processed through trusted third-party payment gateways.
- Device and Usage Data: We automatically collect certain information about your device, including your IP address, browser type, time zone, and how you interact with our website. This helps us optimize our site’s performance.
2. How We Use Your Information
We use the collected information for the following core purposes:
- Order Fulfillment: To process your payments, arrange for shipping, and provide you with order confirmations and delivery updates.
- Customer Support: To communicate with you, answer your queries, and provide premium post-purchase support.
- Personalization: To tailor our product recommendations and show you exclusive collections that match your lifestyle preferences.
- Fraud Prevention: To screen our orders for potential risk or fraud, ensuring a secure environment for all our customers.
3. How We Share Your Information
We treat your data with the utmost confidentiality. We only share your personal information with carefully selected third parties who assist us in operating our business:
- Logistics & Delivery Partners: We share your name, address, and phone number with our courier partners to ensure fast and accurate delivery of your orders.
- Payment Processors: To securely handle your transactions.
- Legal Compliance: We may disclose your information if required by law or to protect our rights and comply with legal proceedings.
4. Cookies and Tracking Technologies
We use “cookies” to enhance your browsing experience. Cookies are small data files placed on your device that allow our website to remember your preferences, keep items in your shopping cart, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may limit your ability to use certain features of our store.
5. Data Security
Your trust is our priority. We implement industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your personal and financial information during transmission. However, please be aware that no method of electronic transmission or storage is 100% secure.
6. Data Retention
When you place an order through Snigdha Store, we will maintain your Order Information for our records unless and until you ask us to delete this information. This allows us to handle future customer service inquiries and warranty claims efficiently.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request the deletion of your personal data from our systems.
To exercise any of these rights, please contact our support team.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Effective Date.”
9. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or how we handle your data, please reach out to our dedicated support team:
- Email: snigdhastorebd@gmail.com
- Phone/WhatsApp: +880 1401-052741
- Address: 201, R. S. Road, Riazuddin Bazar, Chattogram, Bangladesh
